Generations OB/GYN: Your Guide to Insurance & Payments

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Meet our talented team and find the right provider for your care. Whether you’re looking for routine wellness visits, specialized treatments, or expert guidance, we’re here to support you every step of the way.

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Find a Location

With convenient locations across Connecticut, exceptional care is always within reach. Explore our offices in Guilford, Hamden, New Haven, and Wallingford to find the location that works best for you.

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Find a Service

From routine checkups to advanced procedures, we offer a full range of obstetric and gynecologic services tailored to your needs. Explore our services to learn how we can support your health and wellness.

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YOUR INSURANCE & BILLING GUIDE

Partnered with Yale Medicine for Seamless Women’s Healthcare

Generations OB/GYN is proud to be affiliated with Yale Medicine for insurance verification and billing. While we remain an independent group with the same locations, hours, and physician coverage, Yale Medicine will handle insurance verification and billing to streamline your experience.

Yale Medicine will contact you 7 to 10 days before your scheduled appointment to verify your current insurance information. If you miss their call, they will try again—please return their call at your earliest convenience to avoid delays during your visit.

Our patient scheduling continues to be managed by our own staff, ensuring personalized service and convenient appointment options across our four locations.

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INSURANCE VERIFICATION MADE SIMPLE

What You Need to Know

Yale Medicine assumes responsibility for verifying your insurance information prior to your appointment. This eliminates the need to transfer your insurance details when you arrive at our office.

To ensure a smooth process:

Please bring your current insurance card and photo ID to every visit.
If you haven’t communicated with Yale Medicine before your appointment, let us know of any changes to your insurance, address, or contact information.
Update your health and profile information in the MyChart Portal before your visit. Use the Health Questionnaire in the Menu tab and complete E-Check In a few days prior to your appointment. During E-Check In, you can upload a photo of your current insurance card(s) to save time.

You can view a current list of participating insurance carriers by visiting Yale Medicine’s Insurance Page. There may be limits on participation with some carriers.

We do not process any payments in our offices. All payments will be managed via Yale’s billing portal.

BILLING ASSISTANCE

Have Billing Questions?

Yale Medicine handles all patient billing and submits charges to your insurance company based on the information provided by our group. If you have any billing questions, your first point of contact should be Yale Medicine Billing at (203)-785-4216.

If you are having a procedure or desire an estimate for medical care costs prior to care, you can call Yale Medicines Pre-Estimate department at (203)-737-7692. You may be required to provide CPT and diagnosis codes to receive proper estimates.

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Verifying Your Insurance Coverage

Understanding your insurance coverage is a crucial step in managing your healthcare expenses. Generations OB/GYN, in partnership with Yale Medicine, aims to make this process as transparent as possible. We encourage patients to proactively verify their insurance details to ensure a smooth experience when receiving care.

To best assist you, please bring your current insurance card and a valid photo ID to every appointment. This allows our team to confirm your active coverage and any necessary co-pays or deductibles. Updating your insurance information through the MyChart portal prior to your visit can also significantly expedite the check-in process.

Understanding Your Billing Process

All billing for services rendered at Generations OB/GYN is managed through Yale Medicine. This centralized approach ensures a consistent and efficient billing system for all patients, allowing you to focus on your health and well-being without added administrative burdens.

Your statements will come from Yale Medicine, and any inquiries regarding your bill, payment plans, or outstanding balances should be directed to Yale Medicine Billing. They are equipped to provide detailed explanations and assist with any payment arrangements you may need.

Estimating Procedure Costs

For patients anticipating a medical procedure or seeking to understand the potential costs of care beforehand, Yale Medicine offers a dedicated Pre-Estimate department. This service is designed to provide clarity on expected expenses, helping you plan financially for your healthcare needs.

To obtain a pre-procedure estimate, you can contact Yale Medicine's Pre-Estimate department directly. They will guide you through the process of gathering the necessary information to provide you with an accurate cost projection for your planned medical services.

Contacting Generations OB/GYN

While Yale Medicine handles insurance verification and billing, Generations OB/GYN remains your primary point of contact for scheduling appointments and addressing immediate healthcare needs. Our dedicated team is available to assist you with booking your visits and answering questions about our services.

You can reach Generations OB/GYN by phone to schedule an appointment or discuss your upcoming visit. Our convenient locations across Connecticut ensure that accessible, high-quality women's healthcare is always within reach for our patients.

COVERAGE AND PAYMENT OPTIONS

Insurance & Payment Info